Monday, September 14, 2009

Appalling ADSL for entire region connecting to Xanadu

Hello everyone

Just to let you know, there is collosal problems at the Xanadu exchange. There is very little next to no traffic on the DSLAM. This was the same from the 6th to the 9th of September. And again its down since the 12th.

Telkom ADSL support which is useless as the persons can only ask what is on their screen. They WILL tell you the fault is on your side and will be charged a call-out fee. Fight back and tell them its on the Xanadu exchange and the entire region with the 259 prefix is effected.

I have reason to believe foul play is involved as normally these faults are fixed in 8 hours. Its the entire region. However we looking at 4 days....


Xanadu Reporter.

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